Episode 36: Increase Sales and Reduce Returns with Size.ly

Overview

This week, Eddy Widerker, CEO of Size.ly, talks with List Perfectly co-CEOs Amanda Morse & Clara Albornoz about the List Perfectly and Size.ly partnership.  Learn all about List Perfectly’s partnership with Size.ly and how you can grow your business with easy measurements & reduced returns!

The Seller Community Podcast from List Perfectly is the #1 resource for the seller community across all platforms and hub for information on growing your business with List Perfectly. Find out more at thesellercommunitypodcast.com/podcast, leave a message or ask a question at anchor.fm/sellercommunitypodcast, or email us at podcast@thesellercommunitypodcast.com.

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Episode 36 Links

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Transcript

Intro

Doug:

Welcome to the Seller Community Podcast from List Perfectly. This is episode 36.

Liz:

I’m Liz.

Doug:

And I’m Doug, and what’s up Liz?

Liz:

Oh my goodness. Doug, a lot is up.

Doug:

I’m particularly excited about this partnership for a couple of reasons because my wife sells and she sells clothes and I’ve got clothes that I want to sell. But even though my homegirl, Liz, is very savvy in the selling of clothes, I’m scared. But I think this integration is going to super help people like me get started, or existing clothing sellers to sell more clothes.

Liz:

So I’m super excited for this episode. Doug, we have Eddy, the CEO of Size.ly being interviewed by List Perfectly co-founders and co-CEOs, Clara and Amanda. They really get in depth about why sizing matters. Why have a tool for sizing when you’re selling online, and really they just go beyond sizing and it’s just such a great interview. We really felt that it was something that the bigger community needed to hear.

Doug:

Yeah. And so we’ll get to see how a Size.ly measures up? Get it?

Liz:

Ha ha, I got it Doug. But instead of talking about what we’re going to talk about after we talk about what we talk about, do you think we should just get started with the interview?

Doug:

Before we get started, Liz, I do want to remind the listeners that the Seller Community Podcast is brought to you every week by List Perfectly for your enjoyment and your listening pleasure and your learning. And show notes are always found at thesellercommunitypodcast.com/podcast. So you can go there, you can click through the links, you know, there’s a transcript. If you want to take notes and you know, supplemental stuff. And all the episodes are archived there as well. Let’s get started with Amanda Clara and Eddy from Size.ly.

Clara and Amanda With Eddy From Size.ly

Clara:

Hello, hello everybody! Hi, here we are. This is Clara.

Amanda:

I’m Amanda.

Clara:

And we are the co-Chief Executive Officers of List Perfectly, and also the founders. And today we’re very excited, very excited because we have a special guest. And not only a special guest, this special guest is going to share his story in one partnership that we’re very proud to announce and welcome Eddy from sizely.

Eddy:

Thank you so much. Hello everyone. Hello again, Amanda and Clara.

Amanda:

Welcome Eddy. We’re so happy to have you here and just learn more about you and Size.ly.

Clara:

For those of you that don’t know Eddy, he’s the CEO of Size.ly. Size.ly is a recent partnership that we’ve been working very hard to get with Eddy, so we can help you to bring measurements to your listings so you can reduce returns. Okay. You can communicate better. Okay. With your buyers, reduce questions and so many other benefits that this great partnership is bringing for our reselling community.

Amanda:

Eddy, first question, tell us about yourself and how you got the idea for Size.ly?

Eddy:

Awesome. Happy to do so. Well, first of all, I just want to say thank you again for having me. And then also, Amanda, we’ve been in touch for, I think over a year with Amanda and Clara and we have observed each other’s journey and we’re really excited on where List Perfectly came from. And essentially how far you brought such a really important tool for the seller community. And I think also just piggybacking on the partnership, I think we both collectively decided this is the perfect time right now to work on a partnership. Also mainly because on both sides, we received questions from our community to have a partnership and have an integration plane. So this is, this is essentially the perfect time to have it started. So now talking a little bit about myself, the easiest way to think about myself is I love building products. Size.ly is one of them that I’m really, really excited about. And Size.ly originated based on a need that I had myself. I used to be an active eBay seller, where I was listing 20 to 30 items on a weekly basis. And, quickly discovered that I’m getting a lot of questions around sizing and measurement and so on. And in many instances, English wasn’t my first language, English is my third language. I really got confused about all of the different measurement areas, you know, the inseam and, and where exactly the place on different clothing items. And I really got confused all the time and I thought, well, isn’t there a visual representation where I can just like, you know, draw it out and essentially show it to people? Quite frankly, that was nowhere near on the internet. Um, I couldn’t find a solution that does exactly what I was looking for to essentially communicate measurement and sizing in a visual way, rather than to, you know, write it all out. And then also ideally in a visual way that makes instantly sense for a customer to see where measurements were taken. That solution wasn’t out there. So I decided, okay, it’s time to essentially build it. Thank you also so much for all of the early supporters all solving Size.ly. In the beginning, it was essentially just like a one-page tool that was free for the community. I think we had over, you know, 10 different templates, but then over the time, I pretty much got bombarded with emails on, Hey, we want this and we want more templates and, you know, all additional features. And fast forward to today, we have over 300 different design templates across clothing, sunglasses. We even have dog vests on Size.ly. So, yeah, so ultimately, all of the requests have been heard and we were really excited and lucky to have them implemented into Size.ly.

Amanda:

Well Eddy, I love that you shared how we actually first connected because it brings me back. And for anyone that doesn’t know, we actually launched way back in April 2019, and Eddy was one of the first people that we contacted and what, first of all, Clara and I have been resellers since I started in 2003. So I completely understand and empathize with your plight when you list things online and you know, that the inseam and all those things, I just don’t like the sellers doing that, but it was very complicated. It was like HTML templates. And you had to actually dig into the code, make a template, dig into the code and change it every single day.

Clara:

Okay, I’m the non-technical. Eddy and Amanda are very technical compared to m., You showed me HTML code and I don’t care how cute it looks okay. I don’t care, you know, worries accepted. I just ran away. I don’t like to work with code. I don’t like to see this. I am. So, and another thing, don’t you hear, he started being so similar to List Perfectly? It’s like you created size.ly out of a desperate solution for yourself because you understand the benefits of measurement. You can’t go back without measurements.

Eddy:

Right. And I think you probably also get it quite often, right? It’s like at the very end, it’s the buyers that want the measurements that are asking the questions that send out the questions, right? And I think as a seller or as a modern seller in today’s society, you need to use the, you know, the best tools you have at your disposal to have an edge in the marketplace, right? Be it, in this case, Size.ly for measurements or essentially List Perfectly for being super efficient and allowing you to, you know, to have more viewability across so many multiple platforms. And I think, you know, especially with 2021 and 2022 coming our way, it becomes really important to have the cutting edge technologies and tools at your disposal to become even like a successful seller. Right. So it’s kind of like on one side, I think List Perfectly and Size.ly were like ideas out of necessity, but they have to be in place in order to compete in this, you know, in this marketplace today.

Amanda:

Absolutely. Absolutely. You know, back in those early days, I reached out to Eddy and I’ll tell you why. It was not only your product because your product was spectacular, right. It really solved a need for people to easily add measurements in a visual way. So buyers could see, okay, if I add the sleeves here, here’s a visual diagram. And here’s what that sleeve is. And you can show it in measurements, inches, or both if you want with Size.ly. But what really called my attention was your diligence with your customers. Oh gosh, that, that just impressed me.

Clara:

Of course we tested you, you know, so impressed, you know, with everything you were doing. And we are incredibly, congratulations again, and it’s an honor to have you here. And we partner with you because we feel very aligned with our companies when it comes to growth in management, in being customer centric. Yes. So important.

Eddy:

Thank you both. Well, first of all, thank you so much. And I think, you know, we are to a degree, our own customers, right? I mean, I empathize quite a lot with every single seller that signs up, be it either on our free plan or our paid plan. I know where they’re coming from, you know, in the situation where I had like 20, 30 different items that I want to sell and just confusing where to start. And it’s like, we want to take all of the heavy lifting off your shoulders and make it as easy as possible to essentially allow you to sell more effectively. Right? So in this case, being really connected and also hearing, you know, what our community is saying. And also what customers are saying is very, very critical to building good products, which in this case List Perfectly, or either Size.ly in this case.

Clara:

What is Size.ly, and how does it work?

Eddy:

I’ll probably explain it in a very simple way. What size.ly is, it is an online seller tool to help you to visualize measurements, items that you’re selling, be it clothing, or be it other items such as tables, jewelry, sunglasses, or even dog vests, if you have, and then quite funny enough, we always say, if you need a particular design of an item that you’re selling, we have a request form, feel free to fill it out. We are on a regular basis publishing between 20 to 30 new designs on a two or three months basis. So we continuously increase the designs. How it works. I believe we have a quick video, but quickly to touch on that, it’s pretty much once you see it, it’s very simple. You pick your templates in this case be it a jacket, a pair of pants or a particular dress that I don’t even know the name of. And you essentially have the options to include the measurements of each individual section on that image. The second you press generate, we will be generating an image that includes the design of the item that you’re selling as well as the measurement areas that you inputted. And then also for any international sellers, we offer two metric systems in this case, be it centimeters or inches. Not only for you as a seller, but also for potential international customers. Hello, welcome. My name is Eddy. And this quick video will show you all of the bells and whistles that you need to know when using Size.ly and becoming a more successful seller when it comes to boosting your sales, reducing customer returns, and then also being more efficient when selling and running your own business. Quick fact, most of the questions that sellers are getting are related to measurement size and fitting. With Size.ly that essentially alleviates all of the questions that you’re getting and hence making you a more effective seller and a business owner. Before we get started with Size.ly, you have access to over 300 different designs, in case you’re selling clothing items, such as vests, cardigans, sweatshirts, t-shirts, jackets, or even other items. The list is long. Sunglasses, shoes, accessories, belts, caps, hats, even jewelry, as well as luggage furniture items, all of those designs we have present. A fun fact, we even have designs for clothing for dog clothing. So in other words the rule of thumb that we have here at Size.ly, if you need a design to help you with the measurements, please message us. We’ll have it listed for you in no time. Quick note here with Size.ly, you can also generate size charts, as well as single size templates and only focus on one particular item. And then also they’ll work across all platforms and marketplaces such as Etsy, eBay, Shopify, Poshmark, Amazon, and so on. If you have your own e-commerce solution, Size.ly will also work on that as well. So now let’s get started and create a single template. So now we’re the template creator. So here let’s get started with a button down shirt. So here we have a couple of options. One rule of thumb is you can list as many or as little measurements, as you wish. So in this case, we’ll be listing three different measurements, one for the chest. In this case, I’m just filling in dummy data and then the waist and then the hip. And then also please know that you also have the option to type in all of the measurements in inches or in centimeters. You also have for international buyers, the option to display both centimeters and inches on the output templates. So in this case, we included three different measurements. And again, you can include as many or as little as you want. And then also you can have for your own purposes, have the brand, the model and the size typed in. This will essentially help you organize all of your listings with Size.ly. So now let’s go ahead and click generate. Here we go. Now you have a couple of options to share your template. Be it in this case URL, have it also embedded on any platform that you’re using, or in other words, you can also download that image. So now let’s actually take a look. So here you essentially have the button down shirt, as well as the measurements in inches and centimeters. And that took pretty much a couple of seconds for us to generate. So now let’s go back to the template and create a size chart. So here we essentially have more options. Here we essentially have the options to include multiple sizes, and then this will allow us to create a size chart. So in this case, let’s do a medium, let’s do large, and then let’s do extra large. And then for the measurements, I can pretty much include the measurements that I wish for each individual section that then will be displayed. The rule of thumb here again, you can include as many or as little measurements in those size charts, as you wish. So in this case, let’s click generate, and here it is. So in this case, this chart looks a little bit smaller because it only has two items, but as you can see here, we have three different sizes with each representing the measurements for the length and the cuff in inches, as well as centimeters. So this is the quick overview of Size.ly, and how it works. I hope you’re encouraged to test it out and to try it out and then ultimately become a more successful and efficient seller in the future. Thank you so much. And I’ll see as soon.

Clara:

That’s amazing! Wow.

Amanda:

Oh, great presentation, Eddy. It couldn’t be simpler, honestly.

Eddy:

I think once you see it once and you’re like, oh yeah, duh! It makes so much sense. Yeah.

Clara:

Well, those of you that might not be using measurements yet, or you’re on the fence. Okay. I want to give you a quick story. Amanda and I, we were full-time sellers. We built with our own money, List Perfectly. There is no investors. I’m the only investor. We built with our own money of reselling. I would have never been able to grow my business. Okay. Making over $300,000 a year. And I was on track to make half a million, so close! Okay. But I have to get, we have to come to List Perfectly in the, I would’ve never made it true story without measurements. You can’t. And I had three employees, one doing shipping, one, doing images and the other one’s doing listings. Okay. I have 5,000 listings, 4,000 active. We have never made it because the volume of questions I was shipping, what 15 packages on an average day, on a Monday that was 40 or 50. Right. And my price points okay. Was 170. I was very lucky. I understood my business with Amanda. We win science to it, you know, to 17 X, every dollar I invested was 17. I made it as high as 20, but I couldn’t keep consistent. And then my average was 17. So I would have never made it without measurements. True story. You can still see my old listings. I have it on Instagram at the clothing vault is the account. And you can see that even at that time, like four, three years ago, I was cross-posting to Instagram with measurements like Eddy said, on inches and centimeters.

Eddy:

It’s interesting. So many instances like, you know, the details become an afterthought. Sometimes if you put yourself into your customer’s shoes, you know, sometimes a customer comes on to your listing. And they’re like, ah, I wonder what the measurements are. And then they, you know, might feel too lazy to reach out and they’re gone again, they’re up to them to a different listing. Right? And I think, you know, the opportunity costs that you lose, essentially, it’s really, really hard to wrap your head around and then to understand how many sales you are actually losing. But also a very interesting story, to be honest. Like impressive, very impressive.

Amanda:

This is a true story. So Clara and I have been selling since, like I said, I’ve been flying since 2003. It was primarily clothing, mostly vintage clothing. And if anybody understands that category, they know that you can’t trust sizes. When a size on a garment says medium, well, what is it? Is it vintage medium, which from the seventies is probably really tiny. Or is it from the eighties which could be oversized? Right. So, you know, or even modern items, a lot of designers will just assign random sizes just based on what they think the customer wants to fit in. So it’s so important to have measurements. Let’s say even, okay, you even know you’re a size large in Banana Republic, for example. Well, what if it’s a cotton sweater that was washed? That changes the dimensions of that size. And so the measurements are really the only accurate way that you can convey to your buyers, if that item is going to fit.

Clara:

Exactly.

Eddy:

It’s solely. I mean, like and I think we all see it for ourselves, right? We have, you know, clothing from different brands and then some, you know, we’re sized small and feel like, you know, hey, the diet is working and some other ones we’re like size large. Right. And I think, and you know, the same goes for buying clothing online. Right. I mean, for me personally, I usually stick with a couple of brands because I know the sizing there, but how about vintage or how about, you know, some more unique pieces or new brands that I don’t know. It’s always a risk to essentially purchase something without really knowing the fitting or what the size is.

Clara:

Now, I want to add to what you said with brands, I’m assuming maybe for men it’s different. But for women’s clothing, that room, that same brand doesn’t work, different collections can be different. What was medium on the next collection literally is like, oh my God, I can’t breathe. I think it’s the same brand, you know, so for a women’s collection it may not be that let’s say success. And I want to just to add that because people would tell me, you know, sometimes I would get returns and they’re like, it’s very common brand that I used to sell was Ralph Lauren in the, you know, and I would be like, Ralph Lauren, you know, depending what the collection, he has different. In some of them, okay might accentuate your shoulders or your back. Others accentuate your hips or your waist. And it’s not all of us, you know, what common questions that I get are like, hi, Clara. I am this tall. Okay. And this is my weight. Why do these fit me? And I’m like, woo, let me see.

Eddy:

Let me get out the crystal ball.

Amanda:

Who is size.ly for? What types of listings do you support?

Eddy:

The majority of users that use Size.ly are professional sellers, right? We have, we have also plans for, you know, sellers that sell a couple of items a week or a month, but we see Size.ly being heavily used by professional sellers, that list, you know, hundred, 200, 300 plus items on a monthly basis. They really excel at Size.ly. Right. We see, I mean, like sometimes we look at the analytics. I mean, we have, we have some sellers that created over, you know, one or two years over 50,000 templates. So, I would say usually individuals that are aware of the ecosystem of selling, aware of, or that have the need to essentially be a little bit more professional and also, one to, you know, streamline their business when it comes to reducing the amount of questions, reducing also the amount of returns that they’re getting. And then also, you know, helping lift their sales numbers by including all of the information, including sizing individual ways into their listing. So usually these are the sellers and, we also, you know, going back on List Perfectly, we have a lot of those sellers that are high volume sellers that reached out also to us to say, Hey, when is centralization coming? I’m using List Perfectly to essentially be everywhere, and I would love to use it more effectively, efficiently with size.ly. So this is usually like the typical category of the majority of Size.ly users. We also have a couple of custom stores and brands that use Size.ly. Usually, this is more on the higher tier price point. They’re essentially using it on, you know, fully custom websites. They usually don’t tend to be on marketplaces, but it’s almost like yeah, an e-commerce platform on its own that they’re running. So, yeah. And then also what types of listings we support you know, so, in this case as mentioned 300 different designs, and as long as you have the option to upload an image, Size.ly works for you. You know, if it’s on any platform or any e-commerce platform, you want Size.ly works, be it either for the single size templates or for the size charts. And then also handing on the platform, we also have the ability to have Size.ly charts embedded. So we see that mainly used on eBay and then also a lot of individuals with sellers that have custom solutions use that feature as well. For us in particular, it really doesn’t matter if you want to download the images or have them embedded. We just want to make sure that Size.ly just works and essentially allows you to be a more effective and impactful seller. I also think one funny thing, sometimes I go into all of the Facebook groups and, you know, I love the community and how engaged they are and how helpful they are, on many Facebook forums. And sometimes out of curiosity, I’m like, Hey, what are people saying about Size.ly? And everyone is like, every time, if there’s some measurement question, people like, yeah, just you Size.ly, just do that. It’s awesome to see. Right. And I think there was a time where we also tracked net promoter score, which is kind of like a business metric to identify how much love, how much your customer loves you. And I think we were at 95%.

Amanda:

Wow! Congratulations Eddy!

Eddy:

And you can essentially track that and compare with other companies, but just seeing that, you know the people that use Size.ly, they love it. They use it for everything.

Clara:

Yes and it’s bringing awareness Eddy because I don’t think that the reselling community understands thoroughly the benefits of adding it. I think that most people see it as an added chore. Okay. But they’re not seeing incredible. And that comes to the next question. The benefits of including measurements, and please put you, I know we talk about it.

Eddy:

I think the strongest benefit, and this is a study that we’ve done, very early and something that we’re currently revisiting, because the information that we heard from others tell us otherwise. But just like the only metric that you want to look at we’ve done a study in the early days where we looked at sellers that sell with Size.ly and sellers that don’t sell with Size.ly. And we saw an average of sellers that have just having Size.ly measurements and they increased their sales by 23%. Right. And that was like, oh, whoa, holy moly! You know, just that, because, you know, to my previous point, you don’t see how many customers visited your profile. And just then, you know, that that’s one little bit of information that they need and they didn’t bother to message. And they were just gone, right. And our hypothesis is that we are capturing all of the individuals that are essentially, you know, bouncing by allowing them to answer, you know, the questions there. And then also when it comes to the return rates, we also see, you know, in this case, the earliest study, which again, we’ll be revisiting shows that half of the returns are just to mitigate it. You know, just by having that. In addition, we’ve also heard that from the community, if you ever as a seller get any disputes about returns, we had sellers say, Hey, you know what? The buyer claimed it is related because it doesn’t fit. It’s like me as a seller, I’ve done everything to inform the buyer, including having the Size.ly measurements there. It’s you know, on the buyer to essentially, you know, make an informed decision in this case, that return cannot be counted. Right. And there were many cases, all of the cases that I’ve heard eBay was on your side, on the seller side and said, okay, you know, you did everything you could in your power to inform a buyer. So in this case, we don’t accept that return.

Amanda:

I would even say, you know, the trust that you get with your buyer. Your buyer doesn’t know you, so the more effort that you put into your listings, you’re actually creating a relationship with the customer and they’ll come back. They’ll share your store with their friends.

Clara:

I can’t emphasize more Amanda, myself and Eddy, the three of us were native eBay sellers, full time sellers, with List Perfectly and Size.ly in desperation to grow our business. So this is not something that we’re trying to sell you on something here. We already figured it out. We’ve already made the money. So we wouldn’t be here because of reselling. We wouldn’t be the CEOs of our companies right now that are doing great. Okay. Because if it wasn’t for the growth that we experienced with adding measurements, like Eddy said, okay, you’re building your job. Be proactive, not reactive. Don’t wait for the question to come and come and we’re all dreading that question. Will this fit me? Or will this fit in my living room that is an item now, whatever measurements. And you’re like, I don’t know. So the thing is that when you’re proactive, okay, you’re going to engage a different kind of audience for your buyers. So your buyers are going to be more committed to you because they are noticing you’re doing the best you can. Now, the other thing that Eddy brought up is when it comes to these fees, come on, we’ll get, we were 5%. Okay. On returns only. Okay. We were doing one of a kind, imagine how little my return ratio and I was making, over hundreds of thousands of dollars, you know, we were, oh my God. Listing like 50 listings every day. new listings, not relisting. And that was a bad day. Okay. So I was traveling literally like weekly to get, my biggest problem was to get the inventory because it could sell out fast to have Ralph Lauren, okay. To come and buy. In one day they bought like almost $3,500 of vintage. And they inspire a whole collection of vintage…

Amanda:

From the stuff that we sold to Ralph Lauren. We saw it on the shelves of the stores.

Clara:

I can’t emphasize vintage clothing, which has…assets, big margin profits. Okay. It’s more selling the unit and it’s not about volume, you know, it’s not about selling 10,000 SKUs, so the same t-shirt. So even if you are a dropshipper cheaper and you’re a big seller, those measurements still will benefit, okay, tremendously your business. It’s for every business, right? Eddy?

Eddy:

Yeah, totally. I mean, like I’ve seen the most interesting measurement attempts, right, where people, you know, try to include double measurements, right. One where they have maybe a really nice piece of clothing that they put on the floor, you know, it looks really nice. And then they have this fat you know, yellow ruler on top of it. And then on the side, and then on the other side, it’s just, now it looks less good, you know, and I think the perceived value of the item that you’re selling is now less worth, you know, I’ve seen that, I’ve also seen, you know, including, you know, paragraphs of like measurements on like, in the description, which I think is it’s great. It works, you know, just like one thing to understand just like, and I see it also on myself sometimes. I purchase items based on the images. Right. And just look through it. So it’s like, and I think we see that tendency of visual buying and also now video buying on platforms such as Alibaba. And so on that I essentially a couple steps further into it becomes really, really important. Everyone is a very visual buyer. So you want to essentially create something visual for individuals to understand. And I think one of the, one of the things that I still personally encounter is like, it sounds like, oh God, now I need to do a measurement template. You know, I’d really like, it’s like such a thing, but if you compare all of the alternatives, it’s actually faster to create it with Size.ly. And then also at the same time, it’s like when it’s faster, but also makes you, you know, aside from boosting your sales and helping with that, but it really elevates your quality that you are essentially putting out into the marketplace. So your customers. Right. And I think many don’t really realize that, that, like, I just need to know, you know, more and more and more and more items, but it’s like, Hey, perception plays a gigantic role. You know, professionalism plays also a gigantic role in understanding that makes you, you know, stand out when it comes to sales, uh, when compared to other sellers,

Amanda:

Absolutely. Before we launched List Perfectly, I would go around to groups and I would have this, this little presentation that I would do on description and how important it is to describe your item. And I think that measurements are just so important to include. That’s a part of creating a great description. It absolutely is. And so, you know, it inspires trust. We actually did a podcast where we talked about customer service and we believe that part of customer service is providing all the information that you can to your buyer, including measurements or that, you know when you deal with customer service, you’re going to either have a shorter listing time and include less and then have to deal maybe with more customers or no buyers at all. Because I see your item without a full description and measurements and move on to another sale, or they’re going to take the time and send you questions that you have to take time to answer. So our philosophy always was, well, let’s front load all of this information, let’s just do a listing and be thorough, let’s include the measurements. And then that’s actually going to reduce our burden of customer service later.

Clara:

That’s you. That’s all you, that’s how I met Amanda, Eddy. And the story, how I met Amanda was socially. So I’ll never forget it, the barbecue, my house, but she comes with her laptop and it’s, this is a Saturday, you know, Americans, when you put the barbecue on there was no smartphones at the time, right? So she comes with her laptop and we’re drinking, we’re eating, we’re chatting. Then there is music and all of a sudden two hours later, she goes to the corner of my house to the dining room, opens her laptop very respectfully. Right. And at that time I was in banking. Okay. I did 10 years in banking. You know, I was very curious, you know, why would someone, you know, she asked me for my wifi. No, no problem. You know, so I was like, okay, if you’re going to ask me for my wifi, I’m going to ask you what, what your doing. I sit down in front of her, and I’m like, so what do you do? What are you doing? And she tells me, I’m an eBay online seller. And immediately I thought, you know, miss motley fool of myself coming from banking. Oh, poor thing. She has no money. Those were the days that eBay sellers were seen like maybe garage or maybe decluttering your house. Right. It was just like, and this is my preconception. So ignorant. And then she’s like, she turns around, she tells me I’m so happy. I’m celebrating because I just sold a $200 vest. And I’m like, wow, that must be incredible. Please show me. Can I see, can I see? And she shows me and oh I can see. It’s a vest that is pre-owned with a hole in the front! Immediately coming from a highly regulated industry, I’m like sorry Amanda, there is a hole there is that even legal, you know, you could get in trouble for doing these things and not like no Clara. She’s like, no, no, no, let me show you the description. She goes, and literally there is a fist coming out of it. Now there’s the whole fist size hole on the chest area. And there was pictures, like you said, there wasn’t even measuring tape. Socially, we do it again, two weeks later, I mean, you know, I’m doing another barbecue. She comes again with her laptop and then I’m like, hey, how’d it go with that customer? What do I see? The five stars. Okay. The feedback from them is that I’ve been looking for these vests and they have, and they send their pictures to get a wife together 20 years ago. And this means so much. Thank you. Now we’re renewing our vows and we’re going to fix them. I was that’s it. I was like, bye Bankie. So I was like, how can I be here? How can I do something for you?

Eddy:

That is an awesome story, by the way. That is really cool.

Amanda:

True story. So that leads us into our next question. So how has Size.ly partnered with List Perfectly and how does it work? So yeah, I’ll take, I’ll take this one. So, we made it really simple for our Pro Plan users and for anybody that’s aware of List Perfectly or not aware, not sure how it works. We’re a little different than most services out there. We will charge you based on the features that you use. We’re unlimited to create as many listings as you want with List Perfectly. The only thing that we charge more for are the features and the amount of information. So Size.ly integration right now is for our Pro Plan members and we made it so easy. Right in the image box. I want to add we do not charge extra for Size.ly that’s right.

Clara:

Nothing. I just want to rephrase it and they charge extra for a feature. So we add features in our plans and our plans have never changed pricing 29 based on the spend 49 in Pro Plan 69, we do not, you will not pay extra, it comes for free. And it’s unlimited.

Amanda:

Thank you for saying that. Since we launched back in 2019, we had never, ever raised prices, not one time. So, with the Size.ly integration, that’s included for free with the Pro Plan, you will go to your add or edit product window, and there’s a Size.ly logo right there where you would enter your images and you click on it. It takes you over to Size.ly. You do need a Size.ly account. So you need to register for Size.ly, but you click the Size.ly log when you’re logged in to Size.ly, it takes you to Size.ly choose the template that you want to use, fill it out. And when you’re done, there’s a button that you click that will automatically send that picture with your measurements, to the List Perfectly listing that you’re creating.

Clara:

So it’s another image, okay. Like Eddy said, it’s the power. The future is visualizing content. The future is not text. The future is going to be videos and images. So what we’re doing is helping you add, okay, this magical software that Eddy created. Okay. So when we visualize those measurements that you entered and we get them into the List Perfectly listing and then it’s another image to the images that you have on List Perfectly. Don’t forget you have up to 30 images on List Perfectly, all plans at no additional costs unlimited. The person that has 100 listings pays the same as the one that has 20,000 listings.

Amanda:

Yep. So you click the button, you’re taken over to Size.ly where you select your template, and then you enter your measurements in your Size.ly template. You click generate on Size.ly and then when you’re done, you see the export to List Perfectly button to add it to List Perfectly. And there it is just like that. Just a couple of clicks you’ve entered. Yeah. It’s so we couldn’t make it easier for you and more flexible. So it’ll work for any listing that you’re doing. You choose your Size.ly template, enter your measurements, click a button. And there it is.

Clara:

And LP and Size.ly understand the value of templates because you’re young maybe, and you have the power to retire or whatever. Don’t understand. Use templates. Correct me if I’m wrong, Eddy, I forgot templates, which plan in Size.ly are including templates? All of them, or one of them?

Eddy:

Templates are available in all plans. Exactly.

Clara:

And in List Perfectly it’s unlimited templates in any plan. So we couldn’t emphasize growing your business, be proactive. Okay. Be proactive, measurements, help your buyers to visualize those measurements. And at the same time, refuse your, your questions. This is so good.

Amanda:

Yeah. Yeah. So, Eddy, what are the benefits? What’s included and what are the benefits?

Eddy:

Yeah. Pricing. So the entry price right now that essentially starts at $4 for any seller to essentially start. And I think in many instances we included more templates to the Starter Plan, usually for individuals that just want to like, you know, test it out, dabble in it. But usually we see the majority of our customers usually going to the Pro Plan or the Ultra Plan. So kind of like to break this down, it’s like we have the Micro Plan, you have access to 30 of the most used templates for anyone that sells every now and then that’s great, you know, a great plan to start. Then we have our Pro Plan, which starts at $10 a month. Here you essentially have access to 165 different templates. So usually that’s like a good start for anyone that is a little bit more serious about selling. And then we have our Ultra Plan. The Ultra Plan has a couple of caveats. One, you have 300 excess with 300 different design templates. You have the ability to create, you know, not only individual design templates, but also size charts. And that’s only available in the Ultra Plan. We also see that the Ultra Plan is the most used plan that we have on our platform, because it just gives you everything for a very reasonable price. And we’ve also done price explorations and sent out surveys and so on. And for many that’s kind of like the sweet spot. And then we have the Enterprise Plan that is way more expensive, a couple of additional features, but it’s more towards individuals that have their own ecommerce store or platform that essentially uses that one. But I think for the sake of this talk, the majority of, you know, day-to-day sellers that sell across platforms that do it either part-time or full-time the Pro or the Ultra Plan, I would even say the Ultra Plan is usually the one that fits, you know, the majority of sellers,

Clara:

I love the size charts. When you mentioned size charts, that was the Ultra you said?

Eddy:

That’s the Ultra, exactly. It starts at the Ultra and then also the Enterprise Plan. Yeah, exactly. And this is again, right, for sellers that have, you know, might sell unique pieces, but then have a lot worth, you know, five different shirts and five different sizes that they, in that case use the size charts, or we have other sellers who just sell new items. And they just go with the size charts. Yeah. I think at the very end, it’s like, whatever your business is, we help to accommodate your business needs. And I think also, when it comes to releasing new features or releasing new templates and so on, we are always very open. I mean, like open, we ask for feedback, you know, to essentially, Hey, you know, what would make you a more successful seller? What is there that you would wish, you know, we had? And we continuously include them. As recently as last night.

Amanda:

That’s amazing Eddy. And I want to just emphasize that Clara and I really, our business didn’t take off until we made investments in our business. And let me tell you if List Perfectly and Size.ly were around when we started, we would have catapulted our business so much farther, so much earlier. And you know, all of these things just think about, these are investments in your business, just like you would invest in inventory. You want to invest in tools that make it easier for you. I can’t tell you how many times I see resellers trying to save money, but they end up spending more of their time on your business. This is your business. Just like you invest in inventory. If you had a brick and mortar store, you’d pay for the rent and the licenses. These are investments in your online reselling business. And they will take it to the next level. Can’t emphasize it enough. It’s so worthwhile.

Clara:

Again, we’re not here to sell you. These are true stories Eddy. Amanda and myself. You can see our website is still live, okay. The clothingvault.com. I made it ugly on purpose because our hypothesis was, and I even sent traffic to Etsy and eBay, I did it all. Look at what I did. We did. We built a website and we’re sending traffic to eBay and Etsy, and we were observing what the buyers would do. Right? And then we would add more measurements in one channel, less measurements in one channel. And then we would just subserve in the, you can see my website is horrible. Still is still live. Okay. But the hypothesis was, you can have an ugly website, as long as your listings have accurate information there, you’re able to convert visually, okay. The product, okay. Active, not reactive. That means you are keeping it because it’s an indirect sale. You’re not directly selling that person, right. He’s an indirect salesman. So sales is my forte. When you’re doing direct sales, the only way you’re going to close that sale is by providing relevant and accurate information for the product you’re selling. And then you will close it. You’ll see your biggest problem will be getting inventory and good inventory that goes around it to have sure is

Eddy:

That’s a really good point. And I think something what Amanda said really struck a nerve because I think as business owners and I think also as a reseller, you are a business owner, and I think sometimes it’s hard to understand that, but as a business owner, you have tools at your proposal that can make your life easier and more importantly, make your business more efficient. Right. And I think especially and I still have the tendency where I’m like I can do it manually pretty quickly, but then it’s like, that time could be spent more wisely. I wanted essentially, to identify ways to make it more efficient or to make my business more efficient via it in this case to have the foresight and having better descriptions and better visualizations of your measurements, but then also using, tools such as, and by the way, I’m a little, little fan of List Perfectly because it just makes so much sense, right Using this product is a way to having your item being on so many new platforms. Right. And I think in many instances we’re like, oh no, it costs $10 or $20 or $30 or whatever it is, but it’s like, hey, you’re cutting yourself out of many, many sales that you would have potentially gotten. Right. And I think the second you start realizing that you are a business owner and you have to operate on efficiency and professionalism, and also use the most impactful tools in this case. That’s essentially changing your mindset and making you a little bit more effective as a business owner. So yeah, I had to piggyback on that note Amanda.

Clara:

Thank you, Eddy. And I think what you were saying comes along with this question that says, why did you want to partner with List Perfectly? And we kind of touched on that, you know, but please…

Eddy:

I think, and this may be a lesson for for many, because I’ve always operated in, in my business life, in the same way where if I meet partners or if I meet individuals and we get along, not necessarily only from a business perspective, but also like from a people perspective, you’re like, huh. Especially when we met, I’m like, huh. You know, they have something going on there, you know, and they’re really cool people, the opportunity of having a partnership was not necessarily there at that moment, but you want to essentially stay in touch with individuals like Amanda and Clara. Right. And I think this is also something that I do, you know, if I meet new individuals or new partners, we’re like, hey, don’t see the opportunity right now, but let’s stay in touch. You know, maybe one day you are doing something interesting, I’m doing something interesting and the stars align and there will be this opportunity. Right. And I think this, this partnership was also approached in that same manner where we’re like, hey, List Perfectly at the time was still very new. And Amanda and Claire were like, hey, we’re ready to get this up. And so on. I’m like, hey, I’m really excited about this. It makes so much sense, like a year, a year and a half later, you know, we reconnected again. And we’re like, hey, now’s the perfect time. And we’re like, and it was like a no-brainer at that point. It’s like, yeah, of course, I’m going to do this.

Amanda:

Thank you. Thank you. Well said, yeah, I can’t agree more. I think it’s really, it’s so nice to be able to work with someone who understands the reseller community, who really gets our business problem and you know, who understands what it takes to get to the next level. And we’re so aligned in so many respects personally and professionally. So speaking for myself, I’m so thrilled with this partnership.

Clara:

And with Size.ly I cannot emphasize right. In measurements of jewelry, oh my goodness. Whether it’s a pendant, whether it’s the neck chain or the collared chain. Anything else you would like to add regarding, well, what we’re doing or Size.ly, yourself?

Eddy:

Yeah, I think, well, first of all, thank you so much for having me. And I think something that we’ve also talked multiple times in previous conversations is just like how thankful we are to work and to have the reseller and seller community as customers. And I mean, like, you know, all three of us, where sellers who are still active sellers and, you know, and I think this community is so awesome. So funny and so giving right then I think it, justice brings a lot of pleasure to develop new features and new products for them. And I think, well, Sizel.y helps with the measurement side and so on. I think, you know, List Perfectly helps you with efficiency and having multiple marketplaces, right. And I’m just excited to have more and more features developed and essentially help the community to become more professional sellers. And it sounds weird, but it’s like new cool features that are really exciting. also the builders identify your problems that you have shared with us because you essentially have builders that are willing to solve them and help you with running your business. And, that makes us happy. You know, like really rolling out features is something that people have pleasure in, believe it or not.

Amanda:

I would suggest Eddy, let’s do a poll in our group. Okay. Maybe just understand what they think about what we create. After we give them a task to try it for a while, I’m looking forward to seeing what our listers, we call our customers, listers, whatever listers will say and what features they do, complete incredible features. We’re learning from them every day, many, many important features and like you said it’s exciting, not only for our customers, but also for our development team that it gets them information to maintain this solution and listen…

Eddy:

And prioritize, right? You can’t develop everything at once, right. There’s always a prioritization, but I think overall it’s sometimes, you know, especially you guys know as founders it brings pleasure to develop something that is useful to others and helps individuals run the more effective business or save more time and so on. I think, you know, that’s why Amanda and Clara are running List Perfectly. Because it’s just like, you know, it’s a no brainer that the solution is so obvious, but then also the pleasure of building it. And I think I share the same.

Clara:

Yay there you got it. This has been an incredible session. I am so excited. I feel that everything at least, you know, initially in the, I think that we’re ready, you know, now to help serve and receive the feedback from our community. Please share your thoughts. Please share your feedback. We prefer it. OK, On the List Perfectly Facebook group right now where I’m at 7,100 active members, it’s a big group and it’s very active for a software company. This is not a reselling resource, literally it’s a List Perfectly group for a software company that’s big and it’s all organic and real. So come over, give us your feedback. We’re taking notes and we’re looking forward to growing List Perfectly and Size.ly in the direction you need it. Thank you so much. Thank you, Eddy. And can’t wait for the next time when we get together again.

Eddy:

We have to do this again. This was a lot, a lot of fun. And then also thank you so much for everyone that took out the time to tune in, Amanda, Clara. Thank you so much for having me again.

Clara and Amanda:

Alrighty. Thank you so much. Bye everybody.

News and Measurements

Doug:

All right. Well, that was a fun informative interview with Eddy from Size.ly. Clara and Amanda spoke with Eddy, got in depth into Size.ly and the partnership with List Perfectly. And so, again, I’m super excited because maybe I’m going to start selling clothes. And so when people see stuff like this, Liz, one of the top questions they’re going to ask is why? So you’ve used, Size.ly. Why Size.ly?

Liz:

So when you include measurements in your listing, you are helping a buyer determine, will this fit. It is helping reduce returns, right? Because there’s nothing worse than selling something and then getting a return request or getting it back. And we all know not every platform accepts returns, right? But we all know, so experienced sellers, sometimes buyers have ways to get around that if they’re mad about it. But I think the best thing is when you have the sizing in your listing, you have everything upfront. It allows your buyer to make an informed decision on their purchase. And will reduce returns. As a matter of fact, Size.ly has on their website, you know, the average cost of a customer return is $15. And by using Size.ly, I’m going to talk about this more, but by using sizely, you can reduce your returns by up to 50%. Kind of back to what Eddy was talking about, that they’re templates. And really the way I see it, and I understand that that’s what they call it, but in my reseller brain, I see them as graphics, right? So I’m not telling my buyer it’s 52 inches long. I’m showing them the exact pinpoints where I measured. So there’s no question about where you take the link that, or what this was? And this is what I really love about Size.ly as a clothing seller, I feel that they’re very important and I totally get some sellers are like, Nope, not going to include measurements. And you know what? That’s totally cool. That’s totally up to you. And they say, my sales are fine. My counter offer to that is just stop and think for a minute as a business owner, that if your sales are fine, imagine what they could be if you had the sizes. There is no way to tell how many sales you’re not getting because of it. And what I really love kind of going back to the interview is this is now integrated with List Perfectly. So before I never used Size.ly because I didn’t want to take the time to go to the app, enter it in, screenshot it, carry it over, import it. Now it just, I just push a button and it just pops into my listing. So it’s really saved me a lot of time on that aspect.

Doug:

You know, I wear mostly jeans and t-shirts, but even XL t-shirts are different fits and different brands are different fits and different cuts. So it’s, it’s helpful to have those extra measures I’ve learned from sellers like you, that, you know, if you’re going to sell clothing to include measurements. And then if you research it like different people do it different ways. There’s a whole thing across the board, but this also standardizes it and makes it easy for you to do so. it’s not like, oh, you know, where do I measure? Where’s the hem? Where’s the seam? Where’s the neck line? What’s the what?

Liz:

This kind of all plays in Doug. So this is like bleeding into the news here, right? So sellers, especially sellers that are on Amazon may have gotten an email this week. If you are an FBA, so fulfilled by Amazon seller, you automatically have to take free returns. If you’re an FBM or fulfilled by merchant seller, so just like me in my house, I can list up on Amazon and I ship it from home. In the past I could deduct an amount for return shipping. They are doing away with that and they are making sure that all of their buyers get free returns. So now sellers have to eat that cost. So what I see… (Sad music playing) Exactly.

Doug:

Liz, you’re Lizzie downer with the news.

Liz:

(Both laughing) Thanks, man. I’m going to put a positive spin on this! (laughing) But yes, if you’re an Amazon seller, I know you have felt that pain. I tried selling a little bit on Amazon and wow. Yeah. The returns are no joke on Amazon, man. I’ll stay at my little 4% return rate on eBay. Most of the FBM sellers are multi-platform sellers. So I see them pulling out of Amazon and selling even more on places like eBay and Mercari and Poshmark, Grailed, whatnot.

Doug:

They don’t include measurements and rarely have size charts. So are they literally trying to push clothing sellers off of Amazon?

Liz:

You know, and that’s so crazy. So I went and I found this. Yeah, I have no idea. But what they’re trying to do is they’re trying to make the best buyer experience possible. Shopify, one of our great places where we get a lot of information because they’re so tuned into online selling, 20% of online bought products are returned compared to just 9% bought in store. So that’s double the return rate just in online sales. So if you’re an online seller, you have to expect that. But they go through and they look at the reasons for returns and the reasons were consumer preference based returns. So size, fit, style, that drives 72% of all returns in the fashion product categories. The number one reason for returns at 30% is it was too small. The number two was, it was too large. Then it goes on to change my mind, I didn’t like the color, the style, but those are the top two. Now having measurements in your listing does not guarantee you’re not going to get a return, but you can help reduce that impact to your business. Those are the clear facts on returns, online returns, and really narrowing it down for the reasons of returns.

Doug:

Buyers expect to be able to return stuff. Online buyers, and even in store buyers now expect to be able to return stuff. So it’s just part of doing business at this point.

Liz:

It really is. So Doug, but you think about Poshmark, they do not allow returns. That’s the one platform that doesn’t allow returns. So in my brain, you know, the community is split on this and some sellers say, well, I’m not going to give measurements because I don’t have to, because once it’s in the buyer’s hand, they can’t return it. On the flip side, think about that buyer confidence again, if I know I can not return something, I at least want to see measurements and I’m not going to ask you for them, especially with used items that may have been laundered or stretched or shrunk. I just need to know, right? Like, are these pants 32 inch inseam or a 30 inch inseam? I kind of need to know which ones these are. So those sellers that aren’t including them thinking, well, you can’t return it anyways, may be missing out on sales. Speaking of Poshmark and not missing out on sales, there’s some great news this week. Poshmark made its first acquisition of a company called Suede One, which is an authentication service for sneakers. This speaks to things that we have talked about in the past with authentication services and building that buyer confidence when they’re buying across multiple platforms. We’ve talked about authentication and the platforms are just coming on board with offering authentication.

Doug:

That’s true. eBay is even doing it.

Liz:

Yes. That just tells me that Poshmark is becoming a bigger player in this game. They see the need for authentication for buyer confidence, and to me, this takes the next step to them building their platform.

Doug:

They might want to see the need for returns.

Liz:

So now I know where I’m going to go buy my Easies, Doug.

Doug:

Doug, you know, they’ve got to grow and evolve the platform. They’ve moved that VP up to a seller experience. So they’re leaning into that. They’re thinking about that. So that’s a good sign. Stock X early on was doing the sneaker authentication and then they did the tags, and then eBay started doing that. And then obviously eBay’s moved into purses. They do watches. I think this is just an adjustment to, you know, people, especially luxury stuff, high-end stuff. And we’ve done some research into that and we’ve kind of talked about doing an episode and we probably will, but that’s a huge market too, is people buying, you know, are you into the finer things, Liz?

Liz:

I’m into reselling the finer things when I can find them.

Doug:

Liz, stop the show.

Liz:

Oh no.

Doug:

I have an announcement. And what’s interesting, the timing of this is particularly interesting. So Facebook memories reminded me, that’s my favorite feature of Facebook, sorry Facebook. Facebook memories reminded me that I was at e-com Chicago two years ago and I got there early. And I went out to dinner by myself at this Italian restaurant. And the post was, “Hey, if it’s nighttime in Chicago and you’re the only person in an Italian restaurant, does that mean you’re going to get whacked?” So there was plenty of funny commentary on that. But then e-com Chicago started the next day. And I did a couple of those. It was canceled this year, but it will be back next year. It’s a big seller conference. It’s on the east coast, always, you know, always great fun, good to get together. So I remember two years ago, you were already my homegirl. eBay this time like literally to the day to the week, made updates to item specifics.

Liz:

They did?

Doug:

And it sent the seller community through the roof. And, you know, eBay’s like our husband, you know, he bugs us, but we love him (both laughing) But it’s like dude, you didn’t learn two years ago? Don’t make item specific changes well into Q4 because people gotta change stuff, especially if you’re not going to put a ton of information out. And so, we understand the purpose of item specifics. We understand how they work. But two years ago, Liz was texting me “what the hell is going on?” And then she started giving me details and I passed that info on. And that really opened the door for communication about item specifics and issues and how they were going to be fixed and how it all works. But now we’re in that same boat again, apparently the item specific updates that were hinted at in the seller update have been suddenly switched on and it’s causing some issues again.

Liz:

Yeah. I remember that. Two years ago there was no communication and item specifics were a mess because there was category mapping that took place. We didn’t understand the effect that it would have in our eBay stores. Yeah. I was pretty vocal in a constructive way. I tried my best to be like, “Hey, look, this is all the information I can give you, eBay. Here Doug. If you have the power to pass this on, please pass this on. And I’ll be happy to share all this with anybody that’s willing to listen.” And I learned from that, that eBay, I think that that was really my first insight to, wow. If you can get ahold of the right person, eBay can listen, right? They’ve become a little more clear about that. And so the category changes are no surprise. It was announced way back in the fall, 2021 seller update. We knew this date was coming. They made sure that the required item specifics were not due until Q1 of 2022. However, the category changes did create some fiasco to where items were incorrectly placed into the wrong category.

Doug:

First of all, there are a couple of things we know that if people can’t find your stuff, it’s not going to sell. And frankly, there’s a lot of complaints right now about people’s eBay sales being down and we want to be straight up. I know we do a lot of eBay stuff. I think that they would have learned from this first time gotten some seller input, like direct seller input, people that sell in the categories. Again, it’s Q4. There’s a lot of competition out there. Sellers are complaining about sales being down. And if people can’t find your stuff, that’s what they preach with these item specifics, is people need to be able to find your stuff, so use the item specifics. And the top level thing that we learned from Dave Snyder is that you have to make sure you’re in the right category. So this isn’t really helping anything.

Speaker 2:

No, but here’s the thing. So eBay did come out and said, Hey, it can take up to 48 hours for us to correctly index all of this. They said it last time. And they said at the time before, so it’s not like they’re making something. I mean, they’ve always said you got to give it 48 hours and it could be affected for up to a week. Every last item is affected. So it’s not like it’s just you. So if all of us are selling the same thing and all of it was miscategorized, we’re all in the same category, right? And it doesn’t mean that buyers cannot find your items. It means that it’s going to make it a little more difficult for them to find them. By the time this gets aired, this will likely, you’re probably, you know, sellers that are affected by this. You’re probably already making changes. If you haven’t already, I feel your pain. I currently have 23 items that have required item specific that were mapped into the wrong category. You know, I have coffee mugs that were collectible coffee mugs that are now listed as dinnerware plates. It’s not that I have to change the item specifics, it’s that I have to go in there and change the entire category to make sure that my item specifics map to the category so that my item can be found in search.

Doug:

Yeah. So this is an ongoing thing. There could be some breaking news, Liz. We’ll keep an eye on it and then update you as things come along.

Liz:

It’s easier to fix your items today than it was two years ago, with the tools that eBay has implemented. With things like Opta-seller, with things like bulk editing. Join our conversation in the List Perfectly Facebook group.

Doug:

If you don’t know where to keep up on the latest eBay news, you go to community.ebay.com and they’ve got the announcement section there. So that’s where they will update things. But anyway, Liz referenced the List Perfectly Facebook group, which is located at facebook.com/groups/listperfectly/ Dawn Dennis posted that she posted a bunch of stuff in the back of her SUV, and she says, “I usually don’t post sales pics, but if you don’t cross-post you’re missing out. Thank you List Perfectly. Sunday and Monday”s sales out the door, 18 sales from three platforms. If anyone is interested in the breakdown of cost, here it is. Sales $359. Fees, shipping, $82.29. Cost of goods, $19.94. Profit, $256.77.” That’s a commercial for cross-posting and List Perfectly. It’s not, you know, that is a story, it’s real time.

Liz:

It really is. And this is what is amazing. And this is what I love about seeing in our community. First off, congratulations, Dawn, on your successful sales weekend. This is the time to start thinking about it. I need to be on a couple of different platforms because that’s what Dawn did. And that’s how she got all of these sales this weekend. I love seeing this. Congratulations, Dawn. Great job. If you have a success story, if you just started on List Perfectly and you’re starting to see sales occur across multiple platforms, let us know. Tag List Perfectly do it on Instagram, do it on TikTok, do it on Facebook, do it on LinkedIn.

Doug:

Awesome. And yes. Thanks Dawn for the post and congratulations! (applause)

Liz:

Doug, what else do you have for us this week?

Doug:

I think that’s all that fits this week, Liz.

Liz:

It is. So hopefully everybody has been enlightened on Size.ly the List Perfectly integration with Size.ly for pro Plan members and really why measurements and seismic.

Outro

Doug:

Thanks for joining us this week on the Seller Community Podcast from List Perfectly. This week on episode 36, we heard from Eddy, the CEO of Size.ly from his recent chat with Clara and Amanda. We had the news and we had a seller shout out.

Liz:

You can find us at thesellercommunitypodcast.com/podcast. Leave a message or ask a question at anchor.fm/sellercommunitypodcast. You can also send us an email at podcast@thesellercommunitypodcast.com. Join us in the List Perfectly Facebook group. Post a question using the hashtag seller community podcast mention me, mention Doug. And if you are at the Reseller Remix listening to this right now in your hotel room Wednesday morning, make sure to come and see Doug and I.

Doug:

Come by and say, what’s up.

Liz:

Yes, come by and say, what’s up. We appreciate you.

Doug:

Yes! You can listen to us anywhere you listen to podcasts and be sure and subscribe, tell your friends, and they’ll tell two friends, and so on, and so on. Leave us a review if you’re on apple podcasts, we really appreciate it. You can follow us on Instagram and TikTok. Liz is at ColoradoReworn. I’m at Snoop.Dougie and of course follow at listperfectly on Instagram and TikTok. We will…

Liz and Doug:

See you next week!

Liz:

Unless you’re in Vegas with us. You can see us today.

Doug:

Technically. Time travel, It’s mysterious! (Mysterious music playing, both laughing).