Season 2 Episode 24: The List Perfectly Referral Program with Tiffany Turner

This week we feature List Perfectly Marketing Manager Tiffany Turner in her first appearance on the podcast, telling us all about the List Perfectly Referral Program and how List Perfectly users can earn commission by sharing List Perfectly with their friends and followers. We’ll also briefly hear from List Perfectly user Rachel Bagnik on her use of the referral program.

The Seller Community Podcast from List Perfectly is the ecommerce resource for the seller community across all platforms and a hub for information on growing your business. Find out more at thesellercommunitypodcast.com, leave a message or ask a question at anchor.fm/sellercommunitypodcast, or email us at podcast@listperfectly.com.

List Perfectly is the ecommerce resource for selling across multiple e-commerce platforms including eBay, Poshmark, Etsy, Mercari, Kidizen, Grailed, Depop, Tradesy, Facebook Marketplace, Instagram, and Shopify.

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Transcript

Doug:­­­

Welcome to The Seller Community Podcast from List Perfectly. This is season two, episode 24. This week we’re talking about the List Perfectly referral program. If you didn’t know, List Perfectly has a referral program where List Perfectly members can earn a commission for referring friends via sign-up links or codes. So if you love List Perfectly and we’re sure you do, and you wanna share it with your friends, we make it easy for you, but we’re gonna learn all about that and more. Now, first, Clara and I recently talked with List Perfectly user and online seller, Rachel Bagnik and we asked her about her use of the referral program. So you’ll hear about that. And then after that, we will hear from Tiffany Turner, List Perfectly Marketing Manager, and she’ll tell us all about it, how it works, give some tips, and more, but first let’s hear from Rachel Bagnik…

Doug:

I wanted to ask you too about the List Perfectly referral program. So you were an early advocate of it. You’re a big advocate of it. So what is it that you like about the referral program and how would you recommend it to other sellers?

Rachel:

It’s been a really big opportunity again, for me to expand how I’m making money in this business. Right? I think your referral program is very, very generous and I love that it is perpetual, right? So for everybody that uses my code, I get that kickback every single month. Not just that first time my code is used. So that has really helped just add to, to my, my earnings ability. Great. And it’s, it’s very easy because it’s a service that I use. I like to stay genuine in what I’m recommending to others, and I will only recommend services that I use. So I’m very picky about who I will promote and what I’ll put my name behind. I think that’s important. And so if you’re hearing Rachel say she uses List Perfectly and she loves it as she means it. Right. And so it’s very easy for me to talk about. I mean, it’s like a help me help you. Like I said, the program’s great, it’s financially beneficial for me. And I think the fact that you don’t have a like anybody can join, right? Like anybody can do it and anybody can tell their friends about it. And I think that’s great.

Clara:

Yep. The only condition we have is that they have to be List Perfectly members. So that’s very important. We wanna keep it grounded okay to our reselling community. And as much as I am so thankful for influencers, I prefer okay to resource from our community. And you know, in that way, reach organically. List Perfectly, Rachel still doesn’t have a sales team. We don’t do advertising and we don’t do digital marketing. We depend on beautiful community members like yourself to carry the beautiful name of List Perfectly and reach more people to help them to sell more and save time.

Rachel:

You know, good products, they speak for themselves.

Clara:

That’s right.

Rachel:

Really, they do. Yeah.

Doug:

Now let’s listen in on my chat with Tiffany Turner, List Perfectly marketing manager and learn all about the List Perfectly referral program.

Doug:

I’m joined today by a new face on The Seller Community Podcast. Some of you may know her, but please welcome Tiffany to the show. Welcome, Tiffany.

Tiffany:

Hello. I’m so excited to be here.

Doug:

Excited to have you. All right. So introduce yourself and tell us what you do at List Perfectly.

Tiffany:

Okay. My name is Tiffany Turner and I am the Marketing Manager at List Perfectly. I have been here for two years going on a little over two years, but I’ve always been in the marketing department and I pretty much have worked in support on the side and worked with demos, planned demos, and things like that. So I’m really all over the place at List Perfectly. I have product knowledge. I have marketing skills. I work in so many. We work in so many different areas, but it’s exciting to know or have my foot stepped into all of the little places here.

Doug:

And what’s your favorite thing about your job?

Tiffany:

My favorite thing is getting to know the community. That’s why I really stick with marketing because I enjoy seeing everything that the resellers post in the community on social media. I like having conversations with them via Instagram, DMs, or just comments on posts, just engaging. It’s really interesting to have a community online through my job, not just having a job. It’s like my job comes with the community and it’s so much fun.

Doug:

What’s your favorite thing about List Perfectly?

Tiffany:

There’s, that’s a whole list. Okay. There could be things <laugh> internally that I could discuss externally. My favorite thing, it really feels like a family. I think Clara and Amanda have definitely built something that is a family internally. So the team and then externally like the community and we are just, everyone just feels like family. When there’s a new person that joins LP, it’s like, oh my gosh, welcome to the List Perfectly fam, we get so excited to see a new face, a new name. And that just ties in with my job. I really enjoy learning about every single person that joins our community.

Doug:

And so a big part of that is the List Perfectly referral program. So let’s start at a high level and then we’ll dial in from there. So what’s the List Perfectly referral program?

Tiffany:

Okay. So the List Perfectly referral program is basically this program for any member of List Perfectly, you can join the referral program, and earn a commission just by sharing your love for List Perfectly and your code or your code or your link. It doesn’t matter which, and you earn money. And we, the incentives are, is lifetime commission. As long as these people are active users of List Perfectly, you are getting paid every month and taking advantage of it. Honestly. So many people just get a few family and friends as referrals and it pays for their subscription for the month, which is the cool part is that you can just be a part of this program and your subscription is paid for. I enjoy seeing people educate others about List Perfectly. It is honestly so just eye-opening that people become so passionate about something that our team is passionate about.

Tiffany:

List Perfectly’s team is obviously passionate about the workplace and everything like that. But when you see the community start becoming extremely passionate about everything List Perfectly is it’s really exciting to see other people in the community get so indulged in List Perfectly inside and out and start educating their audience and their community, their little community about what List Perfectly is and List Perfectly is just something that’s, you know, helped their business grow and excel. And they’re so passionate about that. And they’re just like, I want to educate every single seller I know personally, and just seeing that love of LP be shared is just, it’s really exciting.

Doug:

Why did List Perfectly create a referral program?

Tiffany:

List Perfectly created a referral program to help engage with the community. List Perfectly is, the foundation is the community. So Amanda and Clara wanted to create something that helped List Perfectly connect more with their users instead of just being, you know, customers, they wanted to have a program to be able to connect with their users, create a community and share the love of LP.

Doug:

I mean, what’s the term community mean to you? And how important is it to you and List Perfectly?

Tiffany:

Community is like I said, it is the foundation of List Perfectly. I think we use the word community, but really, it’s a family. Everyone that joins List Perfectly is not just considered a customer or user. You’re part of the List Perfectly family. And now everything that we do is to help you excel, to help you grow. And we’re not just sellers competing against one another. Once you join List Perfectly, it’s just, hey, we’re gonna all help each other excel and grow.

Doug:

Who can become a member of the List Perfectly referral program?

Tiffany:

Well, the exciting thing about that is anybody who joins List Perfectly can join the referral program for free. It costs absolutely nada to join the referral program.

Doug:

If I’m not a member who can access, like I put my code out and who can, who can use it? You just have to be a List Perfectly member, right?

Tiffany:

Well, actually anybody can use the code to sign up with it. Doesn’t have to be an actual List Perfectly user. List Perfectly users can use your code to upgrade their plans. But anybody, if you’re sharing like through your, let’s say like an Instagram post, you share your code on it. Anybody who sees this post can join List Perfectly by using your code.

Doug:

And then how does that work with each of the plans? You can use a code once for each plan, right?

Tiffany:

Anybody can use your code multiple times. They can use it, let’s say someone signs up with your code for the simple plan, and then they decide I want bulk crossposting now. So they upgrade to business. They can use a List Perfectly referral code to upgrade.

Doug:

So on the website, it talks about the referral program. You can give friends 30% off their first month and earn commission in perpetuity for as long as they are a customer. For your first 50 friends, you earn 10% of their first month and 15% of subsequent months after 50 friends, even more, 15% off their first month and 20% off subsequent months. Can you explain how that works a little bit?

Tiffany:

So let’s say that you share your code. You have about, let’s say 10 friends that joined. So that’s under the first 50 referrals and you will get a 10% commission for the first month of signing up for List Perfectly with your code and then the next month. So subsequent months, every month, it’ll now go up to 15% if they didn’t cancel, they didn’t downgrade, or anything like that. They have stayed on. Now you are getting a 15% commission on that person’s subscription. So what they’re paying you to get 15% and List Perfectly gets the other 85% like a bigger referral member. If they have a huge YouTube audience, they will get maybe over 50 referrals. So their first month of all of these people will now be 15%. You won’t start at 10%. It will be a 15% commission that you get for all of their subscriptions. And then the subsequent months you will get 20%, which is the highest that it goes, but everybody, no matter what referral member or what audience size you have, every single referral member gets a lifetime commission of any referrals they have, as long as they stay on List Perfectly.

Doug:

Now, that alone is pretty cool. So it’s, you know, you get paid out in perpetuity cuz a lot of times it’s limited. They limit the number of people you can get or the amount of time. And you know, that’s a top benefit, but let’s look at some of these other benefits. Let me ask you about this. So tell us about the referral area dashboard.

Tiffany:

This is also an exciting thing about the List Perfectly referral program. As I said, we are very big on connecting with every single referral member. We want you to engage with us. So we have a resources area with all kinds of graphics, exclusives, demos, referral tips, and all kinds of things like that. That makes it extremely exciting to be a part of this smaller group that’s more intimate with the List Perfectly team. Okay. And like I said, any List Perfectly user can join for free. So being able to have that intimate access is so valuable and it’s free. As long as you’re a List Perfectly member, the graphics are actually made by our designer. So we have her create graphics for you to share. Let’s say there’s a holiday coming up and you want to share your code and have these little fancy, fun graphics for the holidays. You can enter your code on it, which we have demos of in the resources area for you. So you know exactly how to add your code to these graphics and you can share it with your family and friends all over social media, wherever you share it with your audience. And we have exclusives so when we have new features that come out, we actually have it go to the referral resources so that you can have exclusive access to this new feature that we have put out.

Doug:

And there’s a code generator where they can create new unique codes and links to share with friends, right?

Tiffany:

Yes. So let’s say you had a collaboration with a specific person, another you know, just another big seller out there. If you had a YouTube channel, you had a collaboration and you wanted to see how many referrals you get from this collaboration. You can have a campaign link and that’s the link that you share through that collaboration. So, okay. Let’s say we have a collaboration going on and we just wanna use LP 30 for this collaboration. We would create that campaign link and code and share that. And now we can see how much, how many referrals are actually coming from that specific campaign.

Doug:

So let’s say I’m a List Perfectly user. And I see, you know, I hear about the referral program. I’m not sure I want to do it. What would you say to convince me?

Tiffany:

It’s free? <Laugh>, it’s free! If you’re using List Perfectly for months and years, like, why wouldn’t you be making money for free <laugh> to get your subscription paid for, by talking about something that you already use? So that’s right there. Just it’s icing on the cake for me with List Perfectly.

Doug:

So what do you think makes our referral program unique in our industry?

Tiffany:

For one, perpetuity. It’s a lifetime commission that is like I said, completely different from any other referral program that I have seen. And second, we actually want feedback from all of our members. We mentioned the resources. Actually, in every single post that we put in the resources area, we ask for feedback. We give you a place to directly talk to a List Perfectly team member. It will be me sometimes it might be somebody else. It might be Amanda sometimes. We want your feedback. We want to talk with you. And we know that our referral members are passionate about List Perfectly, they’re sharing List Perfectly, you know, making money through this referral program. So we know that they are the most, let’s say active List Perfectly users. And we want to hear everything that they have to say. We go to you guys first about a new feature and ask for feedback before we even release it. So our referral members have this actual, you know, hand in making every single feature that we make. It’s amazing to me.

Doug:

And yeah, one of the benefits they get is access. What kind of access do they get?

Tiffany:

Exclusive access…

Doug:

Let’s say I’m convinced to sign up. What do I have to do? Where do I go? What do I need?

Tiffany:

So when you log into your account on List Perfectly, you’ll get to the main menu. You have, you know, those pretty little boxes. There’s a box called Referral Program. You will click that box. It will ask you if you’re in the referral program or not. And you go ahead and say that you aren’t, and then it will direct you to fill out a form, and sign up for the referral program. And then once you’re accepted, you can then, you know, use everything in the referral dashboard area. As I said, in the resources area, you can catch up on everything that we have ever posted. If you have seen a graphic online that you’re like, oh my gosh, I want this graphic. You can go in and search up. Like, let’s say there was Halloween graphics. You can search up anything to do with Halloween–pumpkins, anything like that. And we have it there searchable by actual, you know items in the actual graphic. We were like, you know, a description of the search area.

Doug:

Let’s say I sign up, you convinced me to sign up. I’ve got my code, snoop.dougie. How do I promote it?

Tiffany:

So if you wanna start making money, go ahead and add your code to any social media bios. That would be a great step. And then I know a lot of people use linktrees or linkin bios, and you add all your discounts there or your shops or anything like that. Go ahead and add your List Perfectly referral link in there. Okay. And so people can directly click that link and go sign up for List Perfectly. And your code will automatically be applied. You can also share it in any social media post. Some people will share it in every single social media post at the very end, like a footer of a listing <laugh> and it’s so fun to see because they’re, they’re just like, you know what? This post has nothing to do about List Perfectly. But look, I’m talking about selling and I’m going to promote a tool that I use, and while I’m talking about the tool that I use, I’m going to share my code. Maybe get two referrals from this post, maybe once, but it’s paying for their subscription when it’s kind of tallied up by lots of their audience coming over to List Perfectly using their code when they’re just throwing it out there. So some people like to use their code so that it’s stapled in people’s heads. Like it’s kind of like, I know what LP30 comes from. It’s List Perfectly’s code that they share. But if you wanna share your link, you can also share that when people are, they may DM you or they may text you, you can go ahead and just send your link. So it’s a quick access for them to just go straight to the site and your code, as I said, is already gonna be applied.

Doug:

So you want to have something that is memorable, easy to share, not something crazy.

Tiffany:

Yeah. Short and sweet is really nice. We use LP30 cuz it’s List Perfectly’s code that we share. But if it’s your code, I recommend having it be the username that you use on social media or your shop name, it doesn’t matter. I’ve seen those two is like the top, you know, the top uses of, you know, codes. It’s going to be either their Instagram username or it’s going to be a word that they use, like a phrase that they use with their community or three, it’s going to be their shop name.

Doug:

So any examples you’ve seen out there of like unique ways people have shared it or any people that you know are good examples of sharing referral stuff?

Tiffany:

I would say Rachel Bagnik. Her Instagram username is @rbagnik, R B A G N I K. She’s a great example. She probably would not even mind that I talk about her right now. <Laugh> because she’s completely engulfed in the List Perfectly community. And we love her for it. She always has something to say about List Perfectly. And like she’s one of those people whose post will not be about List Perfectly, but she will share her code. It’s throwing it out there. So it’s just a, I don’t know. She is very inspiring as a referral member as a List Perfectly referral member. And then when we look at her stuff, we are so proud of what we’ve created. We know that it’s like I said, people, these referral members become passionate about List Perfectly like she’s the epitome of that. She has become so passionate about List Perfectly and believes in it and trusts that you know, whatever she’s saying about List Perfectly that no ­­­one’s gonna come back at her and be like, oh my gosh, this was terrible advice. She’s like, no, List Perfectly is great. I believe in it. I know if you sign up with my code you’ll be fine. Your business is gonna excel. Like, why would you be mad about me promoting this?

Doug:

<Laugh> yeah. It’s a great way to engage with our community. It’s a great way to grow the reach because you know, you get one person, it just kind of magnifies from there.

Tiffany:

Yes.

Doug:

So anything to add?

Tiffany:

I would say if you’re a List Perfectly user and you are listening to this right now, the List Perfectly referral program is free. It is free and you’re getting exclusive access and you are getting paid just to share your code. Definitely go sign up for the referral program today. And I will add that Amanda and Clara are very, very passionate about the referral program. They do not talk about it as much as they talk about it with us like the team. And again, it’s a great way to engage with our community.

Doug:

Awesome. Well, thank you, Tiffany. I appreciate you coming on. So we’ve been joined today by Tiffany Turner, List Perfectly Marketing Manager, talking about the referral program and she’s heavily involved in it. If you’re in it, you’ve probably heard from her. If you join up, you’ll probably hear from her <laugh> but yeah, thanks so much, Tiffany. Really appreciate it.

Tiffany:

Thank you so much. And I’m so excited to be on the podcast, The Seller Community Podcast, and just, you know, engage with more sellers because that’s literally my job. <Laugh>

Doug:

Thank you. I’m sure we’ll have you back on, you did a great job, on your first appearance.

Tiffany:

Thank you so much. Like I said, if you’ve heard my baby in the background <laugh> it’s not my fault. He just really loves me.

Doug:

<Laugh> he wants to get at Mom. He wants to be on the show.

Tiffany:

<Laugh> yeah, that’s probably it. He wants to play on my computer at home. So it’s probably what it is.

Doug:

He wants his own podcast.

Tiffany:

<Laugh>

Doug:

All right. Thanks, Tiffany.

Tiffany:

Thank you.

Doug:

Thank you for joining us on The Seller Community Podcast from List Perfectly. You can find us at thesellercommunitypodcast.com. You can leave a message or ask a question at anchor.fm/sellercommunitypodcast. You can email us at podcast@listperfectly.com. Post a question in the List Perfectly Facebook group at facebook.com/groups/listperfectly. You can listen to The Seller Community Podcast anywhere you listen to podcasts and be sure and subscribe, tell your friends, and if you’re on Apple Podcasts or Spotify, please leave us a review on Instagram and TikTok. You can find @snoop.dougie and of course, follow @listperfectly. And you can always use our promo code podcast. That’s P O D C A S T for 30% off your first month of List Perfectly or 30% off your first month of upgrading your plan. Thanks for listening. And we will see you next time.